The Service Management System lets technical service, maintenance and repair businesses manage customer, device and service records from one place. Every step is recorded from the moment a device is received until it is handed back.
Technicians see the jobs assigned to them and record the work done and parts used. Customers are informed of their device's status by SMS or e-mail, and you can see where every job stands in real time.
Who is it for?
- Appliance, electronics and computer service centres
- HVAC and heating service providers
- Field service and periodic maintenance companies
- Businesses offering after-sales warranty service
If you need a ready product, Caria Teknik is our ready-to-use field service software. If your workflow is different, we tailor the system to your business.